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Technical Support

Whenever you need assistance, connect directly with our support team via live chat!

Your Questions, Our Answers

What is Brouavo Premium?

Brouavo Premium is an all-in-one WordPress hosting solution offering 100% free lifetime professional web hosting, pre-installed premium plugins (e.g., Elementor Pro, Divi AI, WPML), and advanced features like free SSL, dedicated IP, up to 160 GB storage, professional email, daily backups, 24/7 support, and automated antivirus scans. It also includes a unique PayPal affiliate payment system for creators without PayPal accounts, saving you over $2,412 annually on plugins.

Who can use Brouavo Premium?

Brouavo is perfect for bloggers, businesses, e-commerce owners, and content creators worldwide seeking high-performance WordPress sites without recurring hosting or plugin costs. It’s especially valuable for affiliate marketers using programs like Elementor or Elegant Themes.

What hosting features does Brouavo offer?

Brouavo provides managed WordPress hosting with:

  • Free SSL certificate and dedicated I
  • Up to 160 GB NVMe SSD storage
  • Professional email addresses
  • Daily automated backups (30-day retention)
  • 24/7 support via live chat, email, or ticketing
  • Advanced security with automated antivirus scans
  • Global CDN for fast load times
  • WordPress-optimized servers
Can I migrate my existing WordPress site to Brouavo?

Yes! Brouavo offers free, one-click migration. Use our assistant or let our team handle everything. No technical skills or fees are required, and your site will be live in minutes, just as before—only faster.

Does Brouavo support e-commerce sites?

Absolutely. Brouavo includes WooCommerce and plugins like Forminator Pro for payment forms and All In One SEO Pro for product optimization, ensuring your online store is fast, secure, and SEO-friendly.

Which premium plugins are included?

Brouavo pre-installs plugins worth over $2,412year, including Elementor Pro, Divi Builder & Divi AI, GTranslate Pro, Defender Pro, Smush Pro, OptinMonster, Broken Link Checker, All In One SEO Pro, WPML, Forminator Pro, and more. All are fully licensed and updated.

Can I use these plugins on multiple sites?

Plugins are licensed for the WordPress site hosted with Brouavo. For additional sites, contact support to explore licensing options, as terms vary by plugin provider.

What kind of support does Brouavo offer?

Our 24/7 support team is available via live chat, email, or ticketing for hosting, plugin, migration, performance, or security issues. Support is fast, personalized, and free, ensuring uninterrupted creativity.

How does Brouavo ensure site security?

Brouavo uses Defender Pro for malware scanning, a Web Application Firewall (WAF), automated antivirus scans, security headers, and two-factor authentication (2FA). Daily backups provide additional protection.

What is the 30-day money-back guarantee for the paid plan?

For the paid plan ($29.99/month), try all features—enhanced performance, priority support, and more—for 30 days. If you’re not completely satisfied, request a full refund with no questions asked. Contact support, and we’ll process it immediately.

How do I request a refund for the paid plan?

To request a refund within the 30-day guarantee period, reach out to our 24/7 support team via live chat, email, or ticketing. No explanations or hoops are required—just ask, and we’ll refund you promptly.

Are there any conditions for the refund policy?

The 30-day money-back guarantee for the paid plan is unconditional. As long as you request a refund within 30 days of purchase, you’ll receive a full refund, no questions asked, making your trial risk-free.

What happens to my site if I cancel the paid plan?

If you cancel the paid plan and request a refund, your site will be deleted.

Can I use my own domain with Brouavo?

Yes, connect a custom domain to your Brouavo-hosted site. Our support team assists with DNS setup, and we provide free SSL certificates for secure connections.

What happens if I want to leave Brouavo?

Export your site’s content and database anytime using Brouavo’s migration tools or WordPress export features. Premium plugin licenses are tied to Brouavo’s hosting and won’t transfer to other hosts.

Does Brouavo offer a staging environment?

Yes, Brouavo provides a free staging environment to test changes without affecting your live site, included with all accounts.

How do I start with Brouavo Premium?

Sign up at https://brouavo.com/premium, create a site, or migrate an existing one with our one-click tool. No payment or expertise is needed, and your site will be live in minutes with all premium features.

Why choose Brouavo over other hosts?

Brouavo offers free lifetime hosting, $1,111+ in premium plugins, a unique affiliate payment solution, and enterprise-grade features (CDN, NVMe SSD, 24/7 support) at no cost. The $29.99/month paid plan rivals premium hosts like Kinsta, saving you thousands annually.