Política de privacidade

Brouavo is committed to protecting your privacy. This policy describes how we collect, use, and protect your information.

1. What We Collect

We collect the following types of personal data:

• Name, email, country, and IP address

• Hosting activity (site usage, traffic, login timestamps)

• Plugin usage, preferences, and billing history

• Support chats and communication history

2. How We Use Your Data

We use your data to:

• Deliver and improve our hosting services

• Manage plugin licensing and updates

• Provide technical and customer support

• Analyze traffic and improve performance

• Process billing and account renewals

3. Third-Party Access

We do not sell your data. We may share it with:

• Plugin authors (for licensing purposes only)

• Email service providers (transactional emails)

• Analytics services (aggregated and anonymized)

• Legal authorities (if required by law)

4. Data Retention

• Active users: Data retained while your account is open.

• Terminated accounts: Personal data is deleted within 30 dias of closure.

• Backups: Encrypted backups retained for 60 days then securely destroyed.

5. Your Rights

You may request:

• Access to your data

• Correction or deletion

• Data export (in a portable format)

• Restriction of certain processing actions

6. Security Measures

All data is secured using:

• TLS encryption for all communication

• Password hashing (bcrypt)

• Geo-redundant backup storage

• Two-factor authentication (2FA) support

7. Minors

Our services are not intended for children under 13 years. If we become aware of a child’s data in our systems, it will be deleted immediately.