Frequently Asked Questions

GENERAL INFORMATION ABOUT BROUAVO

What is Brouavo?
Brouavo is a revolutionary platform that offers professional-grade WordPress hosting for free to users who meet certain traffic requirements, along with powerful tools and premium plugins.

Is Brouavo really free?
Yes. If your website meets the minimum monthly traffic requirement, you can host your site entirely free and access all features associated with your traffic tier.

What makes Brouavo different from other hosts?
Brouavo combines premium WordPress hosting, revenue tools, automation, and plugin access into a single performance-based system. You can pay with either money or qualified traffic.

What is the catch with free hosting?
There is no catch. Free users allow Brouavo to monetize 5–10% of their inactive traffic through our promo plugin, which funds the hosting and tools.

What if I don’t have traffic?
You can still join by subscribing to a paid plan. Free plans are only granted based on proven traffic volume.

Can I switch from paid to free later?
Yes. Once your site reaches the required monthly traffic, you can migrate to the corresponding free plan.

Can I use my existing domain?
Absolutely. You can either point your domain to Brouavo or register a new one through us.

Does Brouavo offer a free domain?
Yes, a free .com domain is included during migration for new paid users.

What are the traffic thresholds?
Starter: 15,000–30,000 monthly visitors. Pro: 31,000–70,000. Elite: 71,000–150,000. Infinity: 150,000+ visitors.

What happens if my traffic drops below my plan’s minimum?
Your plan may be downgraded after 60 days of low traffic. Starter users may lose hosting.

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HOSTING & ACCOUNT SETUP

How do I create an account?
Visit Brouavo.com and click “Get Started.” You’ll need to verify your email and provide a domain to begin setup.

How long does it take to set up a site?
Usually under 10 minutes. Our system automatically configures WordPress, security, and performance tools.

Can I import my old site?
Yes. You can use our free migration service or automated tools to import content, themes, plugins, and settings.

Does Brouavo support WooCommerce?
Yes. Brouavo is fully optimized for WooCommerce, including high-performance options for stores.

Is email hosting included?
Yes. Every plan includes 10 professional email accounts and full IMAP/SMTP support.

Can I use page builders like Elementor or Divi?
Yes. Both Elementor Pro and Divi are included for free with all plans.

Can I create staging sites?
Yes. One-click staging is included to test updates and changes before publishing.

Does Brouavo offer backups?
Yes. All plans include daily backups. Hourly backups are available on higher tiers.

Where are your servers located?
You can choose from over 30 global locations to host your site based on your audience.

Is my hosting isolated from other sites?
Yes. Brouavo provides dedicated CPU, memory, and IP addresses for every site.

What CMS does Brouavo support?
Brouavo is optimized specifically for WordPress.

Is there a limit to the number of websites I can host?
Each hosting plan supports one main site. Multiple sites may require multiple plans or multisite configuration.

Can I upgrade or downgrade at any time?
Yes. Your plan automatically adjusts based on traffic (free users) or you can manually change your paid plan.

Is SSL included?
Yes. Free SSL certificates are provided for all hosted domains.

Do I get FTP or SFTP access?
Yes. SFTP access is available for file transfers and management.

Do I need to install WordPress manually?
No. WordPress is automatically installed during account setup.

Can I use custom themes?
Yes. You can install any legal and compatible WordPress theme.

Can I use third-party plugins?
Yes. You have full access to upload and manage your plugins.

Can I manage multiple users on my site?
Yes. WordPress roles and permissions are fully supported.

Can I get help with setup?
Yes. Use our chatbot for guided setup or access live chat if you’re a premium user.

Can I create a multisite network?
Yes. Brouavo supports WordPress Multisite with domain mapping and management tools.

Is there a dashboard to manage everything?
Yes. Your user dashboard provides access to settings, analytics, plugins, backups, email, and more.

Can I host a membership or course site?
Yes. You can use tools like Paid Memberships Pro or LearnDash.

Does Brouavo support cron jobs?
Yes. WP-Cron is active by default, and you can request real cron job access.

Can I use my own SMTP for email?
Yes. You can integrate custom SMTP settings for email delivery.

Can I install security plugins?
Yes, although Brouavo already includes Defender Pro for built-in security.

How do I monitor my site’s health?
Use integrated tools like SmartCrawl, Uptime Monitor, and Hummingbird.

Can I access PHP settings?
Yes. You can switch PHP versions and adjust settings through support.

What happens during maintenance?
You’ll be notified in advance. Sites are rarely impacted thanks to load-balanced infrastructure.

Is SSH access available?
Yes. SSH access is available on request for advanced users.

Does Brouavo throttle my site speed?
No. Your site’s speed is based solely on your traffic plan and optimization tools.

Is CDN enabled by default?
Yes. All plans include an active CDN powered by 123 global points of presence.

Can I block certain countries or IPs?
Yes. You can configure these settings through Defender Pro or contact support.

Can I view visitor analytics?
Yes. Your dashboard includes analytics by page, source, and behavior.

Is there an API?
Not at this time, but API access is planned for future releases.

How long does it take to activate my hosting?
Hosting is activated instantly after signup and domain confirmation.

Can I use a subdomain?
Yes. You can set up subdomains and manage them via DNS tools.

Can I transfer my domain to Brouavo?
Yes. We offer free domain transfers for new paid users.

What are the bandwidth limits?
Each plan offers generous bandwidth (5TB+), adjusted automatically based on your traffic tier.

Can I delete my account?
Yes. You can request deletion via the dashboard or by emailing [email protected].

PREMIUM PLUGINS, PROMO TOOLS & MONETIZATION

What premium plugins come with Brouavo?
Brouavo includes top-tier WordPress plugins such as Elementor Pro, Divi, Divi AI, SmartCrawl Pro, Defender Pro, Smush Pro, Hummingbird Pro, Snapshot Pro, Hustle Pro, Forminator Pro, TranslatePress, and more.

Are these plugins full versions?
Yes. You receive full PRO versions, not limited or trial editions.

Do I need to activate each plugin manually?
No. All plugins are pre-installed and ready to activate directly from your dashboard.

Can I use these plugins on other sites not hosted on Brouavo?
No. Plugins are licensed to work only within the Brouavo hosting environment to prevent abuse and protect license agreements.

Do these plugins require renewal or subscription?
No. As long as you maintain your Brouavo hosting plan, the plugin access remains valid—no extra renewals needed.

Can I get plugin updates?
Yes. All plugins included in Brouavo are updated automatically.

What is the Promo Plugin?
It’s a proprietary Brouavo plugin that uses smart redirection technology to monetize inactive visitors and boost affiliate revenue.

How does the Promo Plugin work?
When visitors leave your site tab idle, the plugin triggers smart redirects that send them to monetized pages. These redirections are counted in blocks (1/5, 2/5, etc.) based on your plan level.

Do I earn from the Promo Plugin as a free user?
Only starting from the Pro plan. Starter plan users don’t get redirect earnings. Brouavo uses 100% of the inactive traffic for platform promotion.

What is a redirection block ratio?
It defines the number of redirections you control vs Brouavo. For example, 1/5 means 1 of every 5 redirections will use your affiliate link, and the rest promote Brouavo.

Can I change the redirect URLs in the Promo Plugin?
Yes. From your dashboard, you can set which affiliate or monetized links you want the plugin to use.

Can I install the Promo Plugin on a site not hosted by Brouavo?
Yes. You can register as an external user and install the plugin, but plan-based redirection ratios won’t apply.

Is there a way to disable the plugin temporarily?
Only for paid users. Free plan users cannot disable redirection behavior.

How much revenue can I earn from this plugin?
It depends entirely on your traffic volume and the value of the redirect links you configure.

What makes the Promo Plugin so effective?
It captures otherwise wasted traffic (5–10% daily) from visitors who leave browser tabs idle and converts that into consistent revenue streams.

Is the Promo Plugin compatible with affiliate programs like Amazon or ClickBank?
Yes. You can redirect to any affiliate URL that complies with your network’s policies.

How often do redirects occur?
Daily. The system detects inactivity and triggers up to hundreds of redirections, depending on visitor behavior.

Is this allowed by Google Ads policies?
Yes, as long as your content doesn’t violate ad rules. Avoid placing promo redirects on AdSense-heavy pages.

Is this plugin GDPR compliant?
Yes. It includes opt-in behavior and does not collect personal data during redirects.

Can I monitor redirect performance?
Yes. The dashboard includes reports showing how many redirects occurred and their destinations.

How long does it take to activate the plugin?
For paid users: 45 days after account creation. For free users: after reaching the Pro plan traffic level.

Can I use the plugin with WooCommerce?
Yes. It works on any WordPress site regardless of niche.

Can I link the redirection to my own store?
Yes. You can direct idle visitors to your WooCommerce products or sales pages.

Can I track redirect clicks with Google Analytics?
Yes. Custom tracking can be implemented using UTM parameters.

Does Brouavo take a percentage of the redirect earnings?
No. 100% of the redirection revenue from your allowed slots is yours.

Can I whitelist or exclude certain visitors?
Yes. Advanced plugin settings let you exclude logged-in users or specific geolocations.

What happens if I try to trick the system?
Accounts found abusing or modifying plugin behavior will be banned without warning.

How do I update the Promo Plugin?
It updates automatically along with your other Brouavo tools.

Is this plugin available on WordPress.org?
No. It is exclusive to Brouavo users.

Can this plugin help me build an email list?
Yes. You can redirect inactive users to landing pages with opt-ins, boosting lead generation.

PAYMENT, AFFILIATES, EMAILS, BACKUPS & ANALYTICS

What payment methods does Brouavo accept?
We accept PayPal, Stripe (via Payoneer), and cryptocurrency (USDT TRC20).

Do I have to pay monthly or can I pay annually?
You can choose between monthly or annual payments. Annual plans come with a discount.

Can I pay for someone else’s hosting?
Yes. You can use your payment method to pay for any account.

What happens if I don’t pay my subscription on time?
After 7 days, your hosting is suspended. After 30 days, the site and data are permanently deleted.

Is there a refund policy?
Yes. You can request a refund within 30 days of your last payment. Refunds are processed within 48 hours.

How do I request a refund?
Send an email to [email protected] with your domain and account details.

Who can’t receive refunds?
Users who share plugin licenses or request refunds after 30 days from payment are not eligible.

Does Brouavo have an affiliate program?
Yes. You can earn commissions by referring other users to Brouavo.

How do I become an affiliate?
Sign up through your Brouavo dashboard and get access to your referral link and promo materials.

How are affiliate commissions paid?
Via PayPal or crypto. Minimum payout thresholds may apply.

Can I use my Brouavo PayPal email even if PayPal isn’t available in my country?
Yes. We offer a free PayPal email address to help users from restricted countries receive affiliate commissions.

What is included in Brouavo’s email hosting?
You get 10 professional email addresses, webmail access, and IMAP/SMTP support.

Can I access my email from Gmail or Outlook?
Yes. You can connect Brouavo email accounts to any popular client via IMAP.

Is email storage included?
Yes. Each email account comes with 100MB of on-server storage. Larger storage is determined by your client.

Are there limits on sending emails?
There are no strict sending limits, but sending spam will result in account restrictions.

Can I set up email forwarding?
Yes. Email aliases and forwarding options are included.

Does Brouavo offer webmail access?
Yes. You can check your email through Brouavo’s secure online interface.

Can I back up my entire site automatically?
Yes. Daily backups are included, with optional hourly backups on higher plans.

Where are my backups stored?
Backups are stored on secure, geographically redundant servers.

Can I restore my site from a backup anytime?
Yes. You can restore any available backup with a single click in your dashboard.

ADVANCED FEATURES, SECURITY & PERFORMANCE

What is a CDN and does Brouavo include one?
A CDN (Content Delivery Network) is a system of servers that deliver your website content from the location closest to your visitor. Brouavo includes a high-speed 123-point CDN for free with all hosting plans.

How do I activate the CDN?
CDN is automatically enabled for all users through Smush Pro and Hummingbird Pro plugins.

What is a staging environment?
Staging allows you to create a clone of your site to test changes safely before applying them to your live website.

How do I create a staging site?
Use the one-click staging feature in your dashboard. You can sync changes back to the live site after testing.

Does Brouavo offer uptime monitoring?
Yes. Uptime is tracked 24/7 with instant alerts if your site goes offline.

How often is my site checked for uptime?
Every 2 minutes. You’ll receive immediate notifications of any downtime.

Can I receive downtime alerts by email?
Yes. Email alerts are sent instantly if your site is offline or unusually slow.

Does Brouavo automatically update WordPress core and plugins?
Yes. Brouavo offers smart, automated updates for WordPress, plugins, and themes.

Can I preview changes before applying updates?
Yes. Brouavo takes pre-update screenshots and checks for errors post-update to ensure nothing breaks.

What if an update crashes my site?
You can roll back to a previous backup or snapshot instantly.

Is there a built-in performance optimization tool?
Yes. Hummingbird Pro optimizes scripts, caching, and speed settings.

How do I optimize images?
Smush Pro automatically compresses, resizes, and converts images for faster load times.

What is SmartCrawl Pro?
It’s an advanced SEO plugin included with Brouavo. It helps boost your visibility on search engines with automated sitemaps, meta tags, and more.

What security features are included?
Brouavo includes a Web Application Firewall (WAF), malware scans, vulnerability patching, and Defender Pro.

What is a WAF and how does it protect my site?
A WAF filters malicious traffic before it even reaches your website, blocking common attacks like SQL injections and XSS.

Is two-factor authentication (2FA) supported?
Yes. You can activate 2FA via the Defender Pro plugin for added security.

Can I run a security scan on demand?
Yes. You can trigger manual scans any time in your dashboard or automate them daily.

What is Defender Pro?
It’s a security plugin that offers login protection, firewall management, malware scanning, and alerts.

What’s Snapshot Pro used for?
Snapshot Pro lets you create snapshots of your site at any time for fast rollback and disaster recovery.

Can I schedule regular site snapshots?
Yes. Set daily, weekly, or hourly snapshots depending on your hosting plan.

MIGRATION, DNS, MULTISITE, CLIENTS & TROUBLESHOOTING

Can Brouavo migrate my existing site for me?
Yes. Brouavo offers done-for-you migration at no cost. Our experts will handle the entire process with zero downtime.

Can I migrate more than one site?
Yes. You can migrate multiple sites, and doing so may earn you up to 12 months of free hosting.

Will I lose any data during migration?
No. Brouavo creates a clone of your existing site and ensures everything is transferred without any data loss.

How fast is the migration process?
Most migrations are completed within 24 hours. Simple sites may migrate even faster.

What happens if my site is too large?
Brouavo’s system supports sites of all sizes, including large WooCommerce or multisite networks.

Can I migrate my domain too?
Yes. You can register a new domain or transfer your current one to Brouavo.

Does Brouavo offer DNS management?
Yes. Brouavo provides full DNS management tools with an easy interface for adding, editing, and importing DNS records.

Can I point my domain to Brouavo from another registrar?
Yes. Just update your nameservers with your domain registrar to point to Brouavo.

What if I don’t understand DNS settings?
Brouavo’s support team and documentation will guide you step by step.

Can I create a WordPress multisite on Brouavo?
Yes. Brouavo fully supports multisite networks with tools for domain mapping, subsite management, and optimization.

Is there a limit to how many subsites I can create in a multisite setup?
No hard limit, but performance depends on your hosting tier. Higher tiers allow more resources.

Can each multisite subsite have its own domain?
Yes. Brouavo includes domain mapping features that allow each subsite to use its own domain.

Can I manage client sites on Brouavo?
Yes. Brouavo offers white-labeling, client billing tools, and site management features for freelancers and agencies.

Can I give my client access to only one site or part of it?
Yes. You can set roles and permissions so clients only access what they need.

Can I resell Brouavo hosting under my own brand?
Yes. The platform is fully white-labeled and includes all tools to operate as a reseller.

What white-label features are included?
You can rebrand dashboards, emails, login pages, reports, and more with your business identity.

Can I bill my clients directly through Brouavo?
Yes. Brouavo includes client billing options so you can automate payments and invoice generation.

What happens if a plugin stops working?
You can disable it from the dashboard, use the staging area to test, or contact support to fix it.

My site is slow. What should I do?
Use the built-in performance tools (Hummingbird Pro, Smush Pro, and CDN), or contact support for a full optimization check.

I installed a new plugin and my site broke. What now?
Use Snapshot Pro to restore your site to its previous working state or deactivate the plugin via the dashboard or FTP.

How do I access server logs?
Logs are available upon request for troubleshooting through support.

What is the default PHP version on Brouavo?
Brouavo uses the latest stable PHP version, currently 8.2, and allows manual switching if needed.

Can I schedule cron jobs on Brouavo?
Yes. You can configure WP-Cron alternatives or schedule real cron tasks with support assistance.

Can I upload large files to my WordPress media library?
Yes. The max upload size is up to 512MB by default, and can be increased on request.

My SSL certificate expired. What should I do?
You don’t need to do anything. Brouavo handles automatic SSL renewal for all hosted domains.

How do I check my site’s analytics?
Use the built-in analytics tools to monitor visits, bounce rates, page engagement, and more.

Can I integrate Google Analytics with my Brouavo site?
Yes. SmartCrawl Pro includes tools for Google Analytics integration.

Does Brouavo provide error logs for debugging?
Yes. Error logs can be accessed through your hosting dashboard or by contacting support.

What if my domain is blacklisted?
Contact support to investigate. Brouavo can help you delist and secure your domain if it has been compromised.

I forgot my password. How do I reset it?
Click “Forgot password?” on the login screen or contact support for a reset link.

EXTERNAL USERS, SITE VALUE, MONETIZATION & GLOSSARY

Can I use Brouavo tools without hosting my site there?
Yes. External users can access select tools like the Promo Plugin without hosting their site with us.

Do I need to migrate to use the Promo Plugin?
No. You can install it on your current WordPress site after registering for an external user account.

Do external users have traffic requirements?
No. External users are treated like paying members and aren’t required to meet traffic thresholds.

How much of my traffic does the Promo Plugin use?
On average, it targets only 5–10% of inactive traffic—visitors who leave your site’s tab open but never return.

Is this traffic valuable?
Usually not. Most inactive traffic doesn’t convert—but Brouavo monetizes it efficiently to benefit you.

Can I combine the Promo Plugin with other monetization methods?
Yes. It complements affiliate links, banners, product promotions, and email capture.

What if I don’t want Brouavo to use my traffic?
If you are a free user, traffic redirection is required. Paid and external users can control redirect ratios.

How does Brouavo define performance for free users?
You must maintain the minimum monthly traffic required by your plan. If you drop below for 60 days, your plan is downgraded.

What happens if a Starter user underperforms?
Starter users will lose hosting after 60 days of low performance, as there’s no lower tier to downgrade to.

How is performance measured?
Through verified analytics that track monthly unique visitors.

Can I upgrade my plan if I start getting more traffic?
Yes. Your plan will automatically scale up based on your traffic level.

Is Brouavo better than traditional paid hosting?
It offers the same or better performance, with added tools, plugins, and earnings potential—at no cost if your traffic qualifies.

How does Brouavo compare to free hosts like InfinityFree or 000webhost?
Brouavo is not a “free host.” It’s a premium hosting provider offering free access in exchange for qualified traffic.

Can I use Brouavo for educational purposes?
Yes. It’s ideal for students, teachers, and learners who want to explore WordPress, SEO, plugins, or monetization.

Is training or onboarding available?
Yes. We offer tutorials, help documents, and chatbot assistance. A knowledge base is also under development.

What does ‘white label’ mean?
It means you can rebrand the platform to look like your own—ideal for agencies or freelancers.

What is a staging site?
A copy of your live site where you can safely test changes without affecting your public site.

What is CDN?
A Content Delivery Network delivers your site files from the nearest global server to speed up loading.

What is a snapshot?
A full backup of your site at a specific point in time, useful for recovery.

What is DNS management?
It’s the control panel for linking your domain name with your hosting and email records.

What does ‘downgrade’ mean?
Losing access to features, space, or tools due to low traffic performance on a free plan.

What is redirection ratio?
It defines how many redirected visitors go to your chosen link vs Brouavo’s links (e.g., 1/5 means 1 out of 5).

What is site optimization?
It includes caching, image compression, and code minification to make your site faster and more efficient.

What is WAF?
Web Application Firewall—your first line of defense against online attacks.

What does auto-scaling mean?
The ability of your hosting plan to grow with your site’s needs, especially as your traffic increases.

Can I still use my own domain?
Yes. You can use any domain you own and point it to Brouavo via DNS settings.

Can Brouavo host landing pages or funnels?
Yes. You can build them with Elementor or Divi included in your plan.

Is there a way to test Brouavo without committing?
Yes. Sign up as an external user and install our tools without migrating your site.

Do I need technical skills to use Brouavo?
No. Brouavo is designed to be accessible for beginners.

Can I install plugins/themes outside of those provided?
Yes. You have full control to install any legal, compatible plugin or theme.

LEGAL, COMPLIANCE, UPTIME, SUPPORT & ONBOARDING

Is Brouavo GDPR-compliant?
Yes. Brouavo complies with GDPR and takes data privacy seriously for all EU and global users.

Is my data shared with third parties?
No. Brouavo does not share user data unless required for legal compliance.

What are Brouavo’s Terms of Service?
They outline our user rights, obligations, payment terms, usage restrictions, and refund policy. You can read them at brouavo.com/terms.

Is there a privacy policy?
Yes. It details what information we collect, how we use it, and your rights as a user.

What content is not allowed on Brouavo-hosted sites?
Illegal, adult, violent, hateful, or copyrighted content not owned or licensed is strictly prohibited.

What happens if I violate the rules?
Your account may be suspended or deleted without warning, especially for fraud or plugin license sharing.

What happens if my free hosting account is downgraded?
You will lose access to higher-tier features. Starter users may lose hosting completely.

What happens if my paid account is overdue?
After 7 days, it’s suspended. After 30 days, it is permanently deleted.

Are there usage limits for Brouavo services?
Plans are limited by traffic, storage, bandwidth, and performance expectations. Abuse may result in restrictions.

Can I host adult content?
No. Adult or NSFW content is prohibited on all plans.

Can I request a copy of my data?
Yes. You can request an export of your site or user data at any time.

How do I contact Brouavo support?
You can reach us via 24/7 chatbot, email at [email protected], or live agent chat for premium users.

What kind of support does a free user get?
Access to the AI chatbot, tutorials, documentation, and community support.

What’s the response time for premium users?
Premium users get live chat support within minutes and email responses within 12–24 hours.

Can I schedule a consultation?
Yes. Premium members can schedule 1:1 onboarding or troubleshooting calls.

Is support available on weekends and holidays?
Yes. Our chatbot and support team operate 24/7/365.

Does Brouavo guarantee uptime?
Yes. We offer a 99.9% uptime guarantee across all hosting plans.

How do I check my uptime stats?
Via the hosting dashboard or uptime monitoring report sent monthly.

Can I automate onboarding for clients?
Yes. Brouavo supports automated client onboarding with pre-configured templates and user permissions.

What’s the first step after signing up?
Choose your plan (free or paid), set up your site or migration, install plugins, and begin customizing.

What are the exact steps for onboarding?

Create your account.

Choose a hosting plan or register as an external user.

Point your domain or migrate your site.

Access your dashboard.

Set up your email, plugins, and tools.

Monitor performance and optimize.

Is onboarding mandatory or optional?
Optional, but highly recommended for new users.

Does Brouavo have setup wizards?
Yes. We offer setup flows for WordPress installs, DNS setup, email, and plugin configuration.

Can I import an existing WordPress configuration?
Yes. You can restore backups or transfer your current site seamlessly.

Are there any fees hidden in the onboarding process?
No. Everything is transparent. Paid plans clearly show pricing, and free plans are genuinely free if traffic requirements are met.

What if I accidentally delete my site?
You can restore it from a backup or contact support if no backup is available.

What if my plugin license shows as invalid?
Contact support. Plugin licenses are valid only on hosted or eligible external accounts.

Can I ask the chatbot anything related to my plan?
Yes. The chatbot is trained to handle 99% of questions about Brouavo’s services.

Can the chatbot help install plugins or set up DNS?
Yes. It provides step-by-step instructions and can escalate to support if needed.

How can I improve performance on a low-traffic site?
Use all included optimization tools (CDN, Hummingbird, Smush) and focus on SEO/content strategies.

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